ISO 21001:2018

Educational Organization Management Systems (EOMS)- ISO 21001:2018

ISO 21001 was developed by an international cross-sectoral group of experts (WG1) ISO 21001 provides a common management tool for organizations providing educational products and services capable of meeting the needs and requirements of learners and other customers. It is stand-alone management system standard, aligned with other ISO management system standards (such as ISO 9001, ISO 14001, etc.) through the application of the high level structure. ISO 21001 is intended to help schools, colleges, training providers and other educational organizations

Key Principles of ISO 21001:2018

● Focus on learners and other beneficiaries.
● Visionary leadership
● Engagement of People
● Process Approach
● Continual Improvement
● Evidence-based decisions
● Relationship management
● Social responsibility
● Accessibility and equity
● Ethical conduct
● Data Security and protection

Benefits of ISO 21001:2018 Certification

● Better alignment of objectives and activities with policy.
● Enhanced social responsibility by providing inclusive and equitable quality education for all.
● More personalized learning and effective response to all learners, in particular those with special education needs and distance learners.
● Consistent processes and evaluation tools to demonstrate and increase effectiveness and efficiency.
● Increased credibility of the educational organization.
● Ability to demonstrate commitment to effective quality management practices.
● Development of a culture for organizational improvement.
● Harmonization of regional, national, open and proprietary standards within an international framework.
● Widened participation of interested parties.
● Stimulation of excellence and innovation .

Certification Process

1. Gap Analysis: Assess your organization’s current management system against ISO 21001:2018 requirements to identify areas for improvement.
2. Documentation and Implementation:: Develop and implement the necessary processes, procedures, and documentation to meet the standard’s requirements.
3. Internal Audit: Conduct an internal audit to ensure compliance with the standard and identify areas for improvement.
4. Management Review: Review the EOMS performance and effectiveness with top management, addressing any identified issues.
5. Certification Audit: Undergo a two-stage audit by an accredited certification bod. Stage 1 focuses on readiness, while Stage 2 assesses the effectiveness of the implemented EOMS..
6. Surveillance Audits:Maintain your certification through periodic surveillance audits by the certification body to ensure ongoing compliance.

Maintaining Certification

ISO 21001:2018 certification is valid for three years, subject to success surveillance audits. To maintain certification, organizations should continuously improve their EOMS, address non-conformities, and demonstrate ongoing commitment to the principles of the standard.